Returns & Exchanges

At VAULTBAG®, we stand by the craftsmanship of our premium accessories and offer a seamless 30-day return policy for all unused items. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges to ensure your complete peace of mind.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original protective packaging, ensuring all tags are attached and the product is in its original, unworn condition.

• 3.
  Affix Shipping Label

  Download and print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects your return, we will process your refund to the original payment method or ship your new selection within 3-5 business days.